What the portal keeps, what it links to, and what it never touches
Contracts, inspection reports and invoices live here. Your loan paperwork stays on your lender's own system, linked. And anything with your bank details or account numbers on it can't be uploaded at all — by anyone.
Every document sorts itself into one of three lanes
Try dropping a file into each lane. The third one refuses — that's exactly what happens at upload.
Stored directly in the vault, auto-categorised.
- Ratified contract
- Inspection report
- Vendor invoice
- Title sheet
Status summary in-app; the file stays on the lender's system.
- Pre-approval letter
- Loan Estimate
- Closing Disclosure
Structurally impossible to upload, preview, or cache. No override.
- Bank statementBlocked
- Pay stubBlocked
- Tax returnBlocked
- Wire instructionsBlocked
- Loan application (1003)Blocked
This is about protecting your money, not paperwork
The most common real-estate fraud works by getting into a transaction's email and swapping the wiring details for a buyer's down payment. Any portal that stores or previews wire instructions becomes one more place those numbers could be read or altered — and one more place a buyer might trust a tampered document.
So this portal never holds them. Not as a file, not as a preview, not as a link. The same goes for loan applications, bank statements, pay stubs, tax returns and credit reports — the documents that carry your financial identity. Those stay between you, your lender and your title company.
In practice
Your loan application, bank statements, pay stubs, tax returns and wire instructions are never uploaded here — you'll always get and give those directly through your lender or title company. If a message ever tells you to "wire funds from the portal", it isn't from us.
Upload whatever the deal produces and the portal sorts it. Anything from the third lane is refused with a clear message at upload — whether it was dragged in or forwarded by email — so nothing sensitive ends up on your account by mistake.
Pre-approvals, Loan Estimates and Closing Disclosures are shown as a status, a date and the key figures, with a link back to the authoritative copy on your own system. The portal never hosts the file itself.
Files are encrypted in storage and reachable only by the people on that deal, for the time they're on it. There is no override for the third lane — not for an admin, not for support, not for anyone.
Next: what stays with you after closing
Everything that's safe to keep is kept — which is the point of a record that doesn't switch off when you get the keys.